A: Typically, it takes about 3 to 6 hours for upholstery to dry completely after cleaning. However, this can vary based on the type of material, ventilation, and humidity levels in your home or vehicle. We recommend keeping the area well-ventilated to speed up the drying process.
A: We are equipped to remove a variety of stains including food and beverage spills, pet stains, ink, oil, grease, and many more. Our experienced technicians will assess the stain and use the appropriate techniques and solutions to tackle it.
A: While we strive to remove all stains, we cannot guarantee 100% removal of all stains. Factors such as the age of the stain, the type of material stained, and what caused the stain can affect the outcome. Certain substances like bleach, permanent markers, and acid-based stains can be particularly challenging to remove.
A: Yes, our cleaning process is safe for most types of upholstery and mattresses. We use eco-friendly and fabric-appropriate cleaning solutions. Prior to cleaning, we always perform a spot test to ensure there is no discoloration or damage.
A: We recommend professional cleaning at least once a year to maintain the appearance and hygiene of your upholstery, car seats, and mattresses. However, if you have pets, children, or high usage, you might consider more frequent cleanings.
A: Please remove personal items, electronics, and valuables from the cleaning area. If possible, vacuum the surface to remove loose dirt and debris. Our team will handle the rest, including moving light furniture if necessary.
A: The time required for an upholstery cleaning service can vary depending on the size and condition of the items. On average, it may take between 1 to 3 hours. We will provide a more accurate time estimate upon assessing the items to be cleaned.
A: We stand by the quality of our work and aim for complete customer satisfaction. If you are not satisfied with the results, please contact us within 24 hours of the service, and we will re-evaluate and, if necessary, re-clean the area at no additional cost.